briskrealm Order & Shipping Policy

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Thank you for choosing briskrealm. We are dedicated to getting your grocery and kitchen essentials to you safely and efficiently. The guidelines below are intended to give you a clear, upfront picture of how our shipping process works—from the moment you check out to the moment your package arrives.

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Order Processing & Dispatch

• Standard Non-Perishable Orders: Orders are prepared and handed off to the carrier within 1–2 business days (Monday through Friday, excluding federal holidays).
• Order Cut-Off Time: Orders submitted before 2:00 PM EST on a business day are typically processed that same day. Orders placed after 2:00 PM EST, or on weekends, will be handled on the next business day.
• Perishable Goods Handling: Temperature-sensitive and perishable products are secured with specialized cold-chain packaging and shipped Monday through Thursday only, so they are not held up in transit over the weekend.

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Domestic Shipping Rates & Delivery Estimates (United States)

Every shipping rate and delivery estimate is calculated and shown at checkout before you complete your purchase.

Shipping Method	Estimated Transit Time	Shipping Cost	Notes / Eligibility
Standard Shipping	7–12 business days	$5.99 USD	Standard ground shipping for all domestic orders.
Free Standard Shipping	7–12 business days	FREE ($0.00 USD)	Automatically applied to standard orders over $50.00 USD.
Expedited Shipping	2–3 business days	$14.99 USD	Priority handling for faster delivery.
Overnight Shipping	Next business day	$29.99 USD	Express next-day delivery (order cut-off 2:00 PM EST).

Please note: Delivery estimates begin once your order has been dispatched from our facility. Slight delays may occur during peak holiday periods or due to severe weather conditions.

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International Shipping

briskrealm ships to Canada, the United Kingdom, Australia, and select European Union countries.

• Estimated Transit Time: 7–14 business days after dispatch.
• Customs, Duties & Taxes: International orders may be subject to import duties, value-added taxes (VAT), or customs handling fees once they reach the destination country. These charges are set by your local customs authority and are the responsibility of the recipient.

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Order Tracking & Delivery Confirmation

After your order ships, you will receive an automated shipping confirmation email with a direct tracking link and courier details.

If tracking information has not appeared or you have not received a tracking number within 3 business days of your order confirmation, please contact our support team with your order number.

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Order Modifications & Address Changes

To keep dispatch times fast, order processing starts shortly after your order is placed.

• If you need to update your shipping address or adjust your order, please contact us within 1 hour of placing it at [email protected].
• We will make every effort to honor change requests, but shipping addresses cannot be modified once an order has been transferred to the shipping carrier.

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Damaged, Lost, or Compromised Shipments

We stand behind every order we deliver:

• Perishable Items: If a perishable item arrives compromised, spoiled, or damaged due to shipping delays, notify us within 48 hours of delivery with photos, and we will provide an immediate full refund or free replacement.
• Lost or Damaged Packages: If your tracking shows delivery but you have not received your package, or if items arrive damaged, please contact us within 7 days of delivery.

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Contact Us & Merchant Information

If you have questions about your shipment, shipping options, or order status, please reach out to our team:

• Official Business Name: briskrealm
• Customer Support Email: [email protected]
• Customer Support Phone: 17863349439
• Physical Business Address: 2531 NW 84TH AVE Apto, Doral, FL 33122, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST